Parts & Services
Our primary mission is to support what we sell. We have the capability to support the equipment we sell. Our warranty technicians are required to attend training courses both on-site and online to maintain high standards of technical knowledge and proficiency. All our locations can “take in” your warranty problems. If we can’t fix them at the local store level, we will transfer your equipment to our regional repair facility in Petaluma. We will take care of any warranty issues you may have.
If you can’t find the information you’re looking for in your operator’s manual, we can usually help. Maintaining your equipment can be as simple as a phone call or email to Thomas Prine in Ukiah.
Ukiah, Lakeport, and Middletown – Outdoor Power Equipment Product Manager, Thomas Prine, Phone 707 462 2404.