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Facts from the Field: #9
Tools and Tips from Rainbow Ag
An Ounce of Prevention
When you buy a piece of equipment, you want it to work. You rely on it, this time and every time. When it comes to small equipment breakdowns, trimmers, splitters and chain saws will run better, and longer, if you maintain them properly.
When you buy an expensive piece of equipment like a tractor or harvester, your big investment in dollars keeps you interested in regular and timely maintenance. But, if they're going to be ready for the job time after time, small equipment requires regular, seasonal maintenance.
To help you keep field operations running smoothly, Rainbow is offering this short list of maintenance reminders:
- Change the oil and filters every 50-100 hours
- Check, then tighten, any loose bolts, nuts and screws
- Check and adjust tension on belts or chain
- Check pull cords for fraying
- Use the recommended fuel mix
- Clean the unit of debris after each use
Doing periodic maintenance won't keep a hard-working machine running forever, but it will keep it on the job longer, saving you money in down time and replacement costs. When its time for a tune-up, Rainbow has an excellent service department. Our team will check spark plugs, sharpen blades, lubricate bearings and replace worn belts.
At Rainbow, we take pride in the skill of our mechanics. We train them well and we think they help you be more effective. If you want professional advice about setting up a high performance maintenance program, call our service departments. In Ukiah, 462-2404; in Calistoga, at 942-4566.
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A Special Offer for our Friends in the Field
Do you use string trimmers in your vineyard? Do you
want longer life and sharper cutting performance? Try
this new trimmer line, now in stock at all Rainbow Ag locations.
Buy 1 spool of NEW! Titanium Force trimmer line, get the second spool for a
penny!
TO RECEIVE THIS SPECIAL, YOU MUST MENTION THIS OFFER
Stock up!
Save money!
Walk into any Rainbow location, tell them that you're
ready to cash in on this special offer.
IT'S NOT FOR EVERYBODY, BUT IT'S FOR YOU!
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Wondering how Rainbow can help improve your vineyard's efficiency?
Call one of our Sales Reps:
Jim Munson, Northern Lake/Mendocino
(707) 468-6549 (pager)
munsonjim@netscape.net
Bob Mitrovich, Napa/Sonoma
(707) 316-2108 (pager)
BobMitro@aol.com
Jerry Smith, Napa/Sonoma
(707) 324-1940 (pager)
jvsmithbow@aol.com
Ron Breedlove, Southern Mendocino/Northern Sonoma
(707) 316-1175 (pager)
breedloveron@hotmail.com
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 "Experts with a commitment to quality and customer satisfaction."
Around Rainbow, this isn't just a slogan, it's our way of doing business. To achieve our goal, we depend on a trained staff who are committed to their job, top quality products to serve the exact needs of the vineyard industry and a commitment to our customers' satisfaction.
Is Rainbow really meeting the needs of the North Coast vineyard industry? We decided to ask.
Recently, we invited a number of wine grape growers to a customer focus meeting. We hired an outside facilitator, locked the growers together in a room and then Rainbow personnel left the room.
The facilitator asked the people present what they thought Rainbow was doing well and where they saw room to improve Rainbow's services. The most common positive response, "Rainbow has a great staff to work with." The most common negative, "Do a better job answering the parts department phone in Ukiah." I'll use this forum to share additional comments with you as space allows.
We at Rainbow recognize that you have many options when it comes to selecting a supplier. If you have something you'd like us to know, please call me personally. I want to know how you think we are doing. If there is something our staff has done well, I'd like to know it. If there is some service we could improve, I'd like to know that too. You feedback is important. Please drop me a note or give me a call. My staff and I are working hard to earn your business, every day.
Jim Mayfield
President
mayfield@rainbowag.com
707-462-2404 x106
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Bob Mitrovich: Ag Experience, Serious Service
Born and raised in Calistoga, Bob Mitrovich grew up around farming and vineyards. Before joining the Rainbow team, Bob owned his own ag equipment dealership for 19 years and was one of the youngest John Deere Dealers in the country. A specialist in vineyard equipment for over 27 years, Bob's territory stretches across Northern Napa and Sonoma Counties.
Bob does more than sell equipment, he delivers service. He knows that people whose work requires huge equipment investments want to know that they'll get the service they need once they've paid the price. Bob really enjoys helping ranch managers choose the proper equipment to suit their field operations.
If you're considering buying new equipment, discuss your requirements with Bob, he has a world of knowledge that can work for you. Contact Bob through Rainbow's Calistoga store at (800) 942-4566, on his pager at (707) 316-2108, at his home at (707) 838-3174 or by e-mail at BobMitro@aol.com.
At Rainbow Agricultural Services, our primary interest is providing great
service to our customers. If you have questions or comments, or if there is any way we can serve you better, please e-mail us at:
facts@rainbowag.com
Your privacy is very important to us.
If you would like to "unsubscribe" from this newsletter, please let us know
by e-mailing:
offthelist@rainbowag.com
We will remove your address from our mailing list as soon as possible.
RAINBOW AGRICULTURAL SERVICES
UKIAH: 235 E Perkins St., 95482, Ph. 707-462-2404, Fax 707-462-3627
CALISTOGA: 810 Foothill Blvd., 94515, Ph. 707-942-4566, Fax 707-942-9668
NOVATO: 7546 Redwood Blvd., 94945, Ph. 415-892-1030, Fax 415-893-1481
LAKEPORT: 1975 Argonaut Rd., 95453, Ph. 707-279-0550, Fax 707-279-0594
Copyright © 2001 Rainbow Agricultural Services
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